The most popular embroidery colors have been pre-selected online, but the full range of Aurifil colors are available to order. If you wish to place an order with a color that is not available online, please contact our Customer Service team for assistance.

Aurifil thread sample books are also available for purchase. To order, please click here.

Monogrammed items are not eligible for return. Full payment is due upon placement of order and orders are considered final sale.

No returns are permitted unless product is defective in materials or workmanship. Any issues with your order must be reported to SFERRA within 48 hours of receipt of merchandise.

Monogramming fees range from $20 to $40 per product, depending on the product type.

Lead time for monogrammed items is 4-6 weeks after the order has been placed.

If you have any questions regarding monogramming or any bespoke item, our Customer Service team is available to assist you Monday through Friday, 9AM to 5PM ET.

Email: customerservice@sferra.com

Phone: 732-225-6290